.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Study Technology Honor for Artificial Intelligence Call Centers and also named a Leader in two Aragon Investigation Planet rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. The business was realized as the best important provider in the AI Broker Operating systems report.At the center of Five9’s advancement is their vision for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Human being Representatives team up to deliver hyper-personalized client adventures. The provider recently offered brand-new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use technology in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise named an Innovator in The Aragon Investigation Globe for AI Agent Operating Systems in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been named a victor of the 2024 Aragon Research Innovation Award for Artificial Intelligence Connect With Centers. Also, Five9 has been named a Forerunner in two Aragon Study Entire world records: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This acknowledgment coming from Aragon Research study emphasizes Five9’s setting as an innovator in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 file jobs Five9 as the most
tactical vendor measured in
the document, acknowledging Five9 s tactical sight for AI-driven innovation in CX. At the center of this technology is Five9’s vision for The NEW CX where Artificial Intelligence Agents and AI-empowered Person Representatives work together to supply hyper-personalized, uncomplicated customer experiences. Through empowering businesses to deliver transformative customer interactions while reducing expenses and boosting efficiency, Five9 is setting new criteria for AI-powered remedies in the get in touch with facility business.
AI is actually foundational for developing extraordinary consumer experiences, and we are honored to become identified by AragonAnalysis as ingenious for our attempts to thrust the smart get in touch with facility onward, pointed out Jonathan Rosenberg, Chief Technology Officer and also Head of Artificial Intelligence, Five9. Our emphasis has actually been, and also will remain to be, assisting organizations provide those adventures along with simple resources and also capabilities. With each new development, our team take a progression for both Five9 and for the business all at once.
The Aragon Analysis Development honor pinpoints providers leveraging ideal use modern technology to not just adapt as markets transform, however to definitely interrupt and update exactly how their markets will certainly progress. Five9 was formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Analysis awards event.Five9’s devotion to development, particularly its vision for blending artificial intelligence Agents and AI-empowered Person Agents, is actually preparing a brand-new standard for how businesses can easily deliver hyper-personalized as well as smooth client experiences, mentioned Jim Lundy, Owner, Chief Executive Officer and Lead Analyst, Aragon Analysis. This honor as well as document recognition builds on Five9’s commitment to supplying artificial intelligence technologies for CX.
Earlier this year, the business presented brand new developments, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that improve the method business move toward CX, driving much better outcomes for each consumers and agents. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, delivers a complete suite of solutions to electrical power AI-elevated customer adventures that deliver better service results and also Take Pleasure to CX.
Our merged cloud-native offering enables hyper-personalized customer experiences as well as more equipped employees, creating every client communication more linked, easy, as well as private. Trusted through 2,500 +clients and 1,400+ companions around the world, Five9 unites the power of artificial intelligence, our platform, and our people to drive AI-elevated CX.To learn more, see www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Booked.
The id of an Aragon Study award winner is actually not a recommendation by Aragon Research of any type of seller, product, or even company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary honors performed Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Study Technology Award for AI Get In Touch With Centers and also was actually named a Leader in two Aragon Research Planet documents: AI Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents to improve customer expertise management.Just how performs Five9’s( FIVN )NEW CX eyesight influence client service? Five9’s brand-new CX sight incorporates artificial intelligence Professionals with AI-empowered Human Representatives to supply hyper-personalized, straightforward clientadventures while decreasing costs and also enhancing productivity.
What was actually Five9’s( FIVN) key position in the Aragon Research study Globe 2025 document? Five9was set up as the best critical provider in the AI Representative Platforms in the ICC, 2025 file, identifying their calculated vision for AI-driven technology in CX. When did Five9( FIVN) acquire the AragonInvestigation Technology
Award
?
Five9 was actually officially presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.